Refund policy

Returns

All PRODUCTS ARE FINAL SALE. We do not offer refunds on our products but would be glad to offer you store credit within the first 7 days of receipt, as long as your order is still in sale condition. Within the first 7 days of receipt, please email MALIKA1819@YAHOO.COM and one of our customer service representatives will assist you.

Products that have been manipulated, washed, installed, chemically processed, dyed and/or tampered with are not eligible for a store credit. Please take the time to thoroughly examine each bundle in its original sale condition to make sure you are completely satisfied.

If your package is returned to sender, you will be responsible for all newly accrued shipping fees associated with the resending of your package. Returned packages must first be received prior to us resending your package. Packages that have been returned to sender and are no longer wanted, will not be refunded but issued as store credit, excluding the initial shipping cost.

 



Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit. 

Late or missing credit (if applicable)
If you haven’t received a credit yet, first check your email.
If you’ve done this and you still have not received your credit yet, please contact us at malika1819@yahoo.com.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at malika1819@yahoo.com@yahoo.com and send your item to: 6317 West Fuquay Unit #9 Missouri City, TX 77489, United States.


Shipping
To return your product, you should mail your product to: 6317 West Fuquay Unit #9 Missouri City, TX 77489, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.